Shipping Policy

Shipping Coverage

We proudly ship throughout Morocco from our fulfillment center located in Casablanca.

Delivery Timeframes

Casablanca Delivery

• Same Day to 24 Hours: Orders placed within Casablanca are processed and delivered within the same day or within 24 hours maximum.

All Other Moroccan Cities

• 24 to 48 Hours: Orders shipped to all other cities across Morocco are delivered within 24 to 48 hours from the time of processing.

Order Processing

• All orders are processed Monday through Saturday
• Orders placed on weekends or holidays may experience slight delays
• You will receive a confirmation email once your order has been shipped

Shipping Notifications

We will keep you updated on your order status via email and SMS notifications throughout the shipping process.

Contact Information

For any shipping updates, questions, or concerns, please contact us:

📧 Email: vitanas.official@outlook.com
📱 Phone: +212 623 969 800

Contact :  contact@vitanas.shop

Our customer service team is available to assist you with any shipping-related inquiries.

Important Notes

• Delivery times are estimates and may vary due to weather conditions or unforeseen circumstances
• Please ensure your delivery address is complete and accurate
• Someone must be available to receive the package during delivery hours